FAQs

It’s important that our future residents, existing residents, and their loved ones have access to all of the information they need our home, therefore no matter how simple or unimportant you believe your question is, we will be ready and delighted to respond.

We’ve gathered a large list of the most often asked questions. We’ve done our best to answer each one appropriately, and we invite you to have a look. If you have any additional questions, we’d be happy to answer them and invite you to contact us either in person or by phone.

Care Questions

The centre fosters a culture of openness, respect, and genuine affection. Residents’ preferences are central to care delivery, supporting privacy, independence, and personal identity.

Families are actively involved through regular communication, review meetings, and an open-door policy. The centre also invites families to staff workshops about brain injury effects.

Yes, 24-hour nursing care is provided by experienced and qualified staff, ensuring continuous support and clinical oversight.

The centre supports a range of neurological conditions, including acquired brain injuries, complex neurological degenerative diseases, and related physical and cognitive impairments.

Personalised care plans are created in close collaboration with residents and their families. These plans focus on individual needs, aspirations, and goals to promote independence and a fulfilling life.

Gilmerton Care Centre offers specialist nursing care and rehabilitation for adults with neurological conditions and acquired brain injuries. Services include long-term nursing care, slow-stream rehabilitation, and supported living pathways tailored to individual needs.

Facilities Questions

The centre is located in a residential area of south Edinburgh with nearby local amenities and good bus routes for accessibility.

Yes, the sensory room and therapy kitchen are specialised spaces used for rehabilitation and life skills training.

Yes, a variety of activities are offered including outings, music therapy, games, and themed events, all designed to promote wellbeing and social engagement.

Yes, there are garden areas shared with the adjacent Gilmerton care home, accessible for residents to enjoy fresh air and relaxation.

Residents have access to communal lounges, dining areas, a therapy kitchen, sensory room, gym with accessible equipment, and a visitors meeting room.

Finance Questions

Yes, assessments are conducted in partnership with healthcare providers to evaluate the most appropriate funding and care plan.

The centre works with NHS funding, local authority funding, and private payments to accommodate different financial situations.

General Questions

There is a formal complaints process ensuring concerns are addressed promptly and transparently, with a strong emphasis on continuous improvement.

Rehabilitation therapy programs are developed with the resident’s individual goals in mind, guided by physiotherapists and multidisciplinary teams.

There is close collaboration with NHS neuro-rehabilitation services, GPs, specialists, and community healthcare teams to coordinate resident care.

Visiting policies balance safety with family involvement. Visitors are encouraged to stay connected while adhering to any necessary health guidelines.

Visits and assessments can be arranged by contacting the centre via phone or email. The team is happy to provide tours and discuss care options.

Life at Gilmerton Neuro Care Centre Care Home

Life at Gilmerton Neurodisability Care Centre is centred around comfort, independence, and meaningful experiences. We create a warm and welcoming environment where residents feel at home, with personalised support that reflects their individual needs and interests. Our dedicated team encourages each person to engage in activities that bring them joy, whether that’s socialising with others, enjoying therapeutic sessions, or taking part in tailored rehabilitation programmes. With well-equipped facilities, inviting communal spaces, and a strong sense of community, we ensure that every resident has the opportunity to live life to the fullest in a way that suits them best.